Skip to the questions
The clinic review deskGuide

A guide to checking care Telehealth desk

Compare what each visit can cover

Ask how the visit will work, how questions go back and forth, and what happens if care needs an examination in person.

The question to open with

As of September 2026, states differ in their rules for online prescribing.

A remote visit must meet the care standard for a visit in person, according to medical board guidance.

Telehealth covers care over the phone, by video or through an exchange online. A standard of care describes the assessment and care a medical problem calls for. Ask whether your problem needs an examination in person.

How will you decide whether a remote visit is enough for my concern?

Ask what can be checked by phone or video, and what needs an examination in person.

Compare the visit and what happens if it is not enough

Licensed telehealth

Ask whether you will speak live, answer questions for later review or use both. Ask how to raise a question that the form does not cover.

An in-person clinic

Ask what the visit includes and who will assess you. Keep the same questions about the product, evidence, charges and follow-up.

A form filled in before the visit

Medical board guidance says a fixed form is insufficient on its own when it cannot collect the details proper care requires.

As of September 2026, the guidance advises state medical boards; it does not set a law that every clinic must follow.

Rules for online prescribing are set separately by each state.

Ask which rule applies in the place where you will have the visit.

A format can be convenient. Ask whether it covers the assessment you need.

Find out who arranges tests or another visit

When remote care is not enough, medical board guidance says the clinician must set up any needed tests or refer the patient for assessment in person.

Ask who sets up that next step and who reviews the result. Put the answer beside the visit fee before comparing services.

Open the source drawer

These links open the documents used for this page. Ask the clinician to show you the part that supports their answer and explain anything unclear.